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about us
Welcome to Boxwood Plumbing, where we stand as a testament to the commitment for professionalism, responsiveness, and transparent pricing in the Greater St. Louis area.
Founded out of a recognized need, Boxwood Plumbing is an extension of our parent company's legacy in residential real estate sales, real estate acquisitions, and commercial real estate management since 2003.
Our certified and master licensed plumber brings decades of invaluable experience, showcasing an extensive understanding and knowledge acquired through years of tackling plumbing challenges, ranging from sizable projects to intricate details.
At Boxwood Plumbing, we take pride in delivering unparalleled expertise and service to meet all your plumbing needs.

Frequently asked questions
Frequently asked questions
General
Water Heater FAQs
Toilet FAQs
Winter Weather & Freezing Temperatures
When choosing a professional plumbing service company, clients should look for several key qualities and attributes to ensure a positive experience and satisfactory results. Here are important factors to consider:
1. Licensing and Certification:
Ensure that the plumbing company and its technicians are licensed and certified. This indicates that they meet the necessary industry standards and regulations.
2. Experience and Expertise:
Look for a company with a proven track record and a team of experienced plumbers. The more years of experience and expertise in handling various plumbing issues, the better.
3. Reputation and Reviews:
Check online reviews, testimonials, and ratings to gauge the company's reputation. A well-reviewed and positively rated plumbing service is more likely to provide quality work and customer satisfaction.
4. Availability and Response Time:
Choose a company that offers prompt and reliable service. Availability for emergency repairs and quick response times are crucial, especially in urgent situations.
5. Transparent Pricing:
Look for a plumbing service that provides transparent pricing. Clear and upfront estimates, as well as a breakdown of costs, help avoid surprises in the final bill.
6. Insurance Coverage:
Ensure that the plumbing company has adequate insurance coverage. This protects both the client and the company in case of accidents, injuries, or property damage during the plumbing work.
7. Range of Services:
Select a company that offers a comprehensive range of plumbing services. Whether it's routine maintenance, repairs, installations, or emergency services, a versatile plumbing company can meet various needs.
8. Warranty and Guarantees:
Inquire about the warranty and guarantees provided on the work performed and the parts used. A reputable company stands behind its work and ensures customer satisfaction.
9. Communication Skills:
Pay attention to the communication skills of the plumbing company. Clear and effective communication, both in explaining issues and providing updates, is essential for a positive client experience.
10. Professionalism and Punctuality:
Assess the professionalism of the plumbing technicians. Punctuality, neatness, and a respectful attitude contribute to a positive customer experience.
11. References and Referrals:
Ask for references or seek referrals from friends, family, or neighbors who have had positive experiences with plumbing services. Personal recommendations can be valuable.
Taking the time to carefully evaluate these factors can help clients choose a reliable and trustworthy plumbing service that meets their specific needs.
At Boxwood Plumbing, we exceed expectations with a seasoned team of certified plumbers, transparent pricing, prompt and reliable service, full insurance coverage, and versatile offerings. Our stellar reputation, warranties, and client referrals showcase our dedication to excellence, making us the trusted choice for all plumbing needs.
The main difference between hard and soft water lies in their mineral content, specifically the concentration of calcium and magnesium ions.
Hard Water:
Composition: Contains high levels of calcium and magnesium ions, along with other minerals.
Formation: Typically forms as water percolates through mineral deposits, such as limestone and chalk.
Effects on Plumbing:
Scale Buildup: Hard water can lead to the accumulation of scale deposits in pipes, faucets, and appliances. This buildup can reduce water flow and impact the efficiency of water heaters.
Soap Scum: Hard water reacts with soap to form a sticky residue called soap scum, making cleaning more challenging.
Appliance Lifespan: Appliances like water heaters and dishwashers may have a shorter lifespan due to scale buildup.
Soft Water:
Composition: Contains low levels of calcium and magnesium ions.
Formation: Often achieved through water softening systems that replace calcium and magnesium ions with sodium or potassium ions.
Effects on Plumbing:
Reduced Scale: Soft water helps prevent scale buildup in pipes and appliances, maintaining better water flow and efficiency.
Soap Efficiency: Soap lathers more easily in soft water, leading to better cleaning and reduced soap scum.
Extended Appliance Lifespan: Appliances may have a longer lifespan as the risk of scale-related damage is reduced.
Water softeners are commonly used to treat hard water and mitigate its effects on plumbing and household appliances. Consult with Boxwood Plumbing to determine the best solution for your specific situation.
Recognizing early signs of plumbing problems is crucial for preventing extensive damage and costly repairs. Here are common signs that indicate plumbing issues in the home:
1. Low Water Pressure:
A sudden decrease in water pressure may be due to mineral buildup in pipes, leaks, or issues with the water supply.
2. Slow Draining Sinks or Bathtubs:
Slow drainage may be a sign of a clog in the pipes. It can occur in sinks, bathtubs, or shower drains.
3. Frequent Clogs:
If you're experiencing frequent clogs in toilets, sinks, or drains, there may be an underlying issue with the plumbing system.
4. Water Stains on Walls or Ceilings:
Water stains, discoloration, or bubbling paint on walls and ceilings may indicate a hidden leak.
5. Musty Odors:
A musty or unpleasant odor, especially in bathrooms or near plumbing fixtures, may be a sign of mold growth or hidden leaks.
6. Unusual Sounds:
Gurgling, bubbling, or banging noises in pipes may indicate air in the system, water hammer issues, or other plumbing problems.
7. Visible Leaks:
Puddles of water, dampness, or visible leaks around plumbing fixtures, pipes, or under sinks are clear signs of a problem.
8. Water Meter Changes:
An unexplained increase in water bills or continuous movement of the water meter when no water is in use may indicate a hidden leak.
9. Running Toilet:
A toilet that runs continuously or frequently requires jiggling the handle may have a faulty valve or flapper.
10. Water Color Changes:
Changes in water color, such as brown or rusty water, may indicate corrosion or issues with the water supply.
11. Frozen Pipes:
During cold weather, signs of frozen pipes include no water flow, strange noises, or visible frost on the exterior of pipes.
12. Hot Water Issues:
Inconsistent hot water, fluctuating temperatures, or a complete lack of hot water may indicate problems with the water heater or plumbing system.
13. Water Hammer:
Loud banging noises in pipes when turning off water fixtures may be a sign of water hammer, which can lead to pipe damage.
14. Sewage Odors:
Unpleasant sewage smells in drains or the yard may indicate sewer line issues or a blockage.
If you notice any of these signs, it's important to address the issue promptly. Ignoring plumbing problems can lead to more extensive damage and costly repairs. Reaching out to Boxwood Plumbing is recommended to accurately diagnose and fix the underlying issues.
Taking proactive measures to maintain your plumbing can help prevent issues and prolong the lifespan of your plumbing system. Here are some preventative measures to keep your plumbing in working order:
1. Regular Inspections:
Conduct periodic visual inspections of your plumbing system, including pipes, faucets, and fixtures. Look for signs of leaks, corrosion, or other issues.
2. Check for Leaks:
Regularly inspect for water leaks around faucets, toilets, and under sinks. Address any leaks promptly to prevent water damage and conserve water.
3. Monitor Water Pressure:
Keep an eye on water pressure. High water pressure can strain pipes and appliances. Consider installing a pressure regulator if needed.
4. Use Drain Strainers:
Install strainers in sinks and showers to catch hair, soap scum, and debris. This helps prevent clogs and keeps drains flowing smoothly.
5. Avoid Pouring Grease Down Drains:
Dispose of cooking grease and oil properly. Avoid pouring them down the drain, as they can solidify and cause blockages.
6. Flush Drains with Hot Water:
Regularly flush kitchen and bathroom drains with hot water to help clear away accumulated debris and prevent clogs.
7. Be Mindful of What You Flush:
Only flush toilet paper down toilets. Avoid flushing items like wipes, sanitary products, and paper towels, as they can lead to clogs.
8. Insulate Pipes:
In cold weather, insulate exposed pipes to prevent freezing during winter. This helps avoid pipe bursts and water damage.
9. Water Heater Maintenance:
Flush your water heater periodically to remove sediment and maintain efficiency. Check for signs of corrosion or leaks.
10. Test Sump Pump:
If you have a sump pump, test it regularly to ensure it's functioning properly. This is especially important before the rainy season.
11. Address Dripping Faucets Promptly:
Repair dripping faucets promptly to prevent water waste and potential damage to fixtures.
12. Proper Use of Garbage Disposal:
Use your garbage disposal wisely. Avoid disposing of hard items, fibrous materials, or large quantities of food at once.
13. Install Water Softener:
If you have hard water, consider installing a water softener to reduce mineral buildup in pipes and appliances.
14. Regular Septic Tank Maintenance:
If you have a septic system, schedule regular septic tank inspections and pumpings to prevent backups and system failure.
15. Educate Household Members:
Teach household members about proper plumbing practices, such as not overloading toilets and being mindful of what goes down drains.
By incorporating these preventative measures into your routine, you can help maintain a healthy plumbing system and reduce the likelihood of unexpected plumbing issues. If you ever encounter complex plumbing problems, contact Boxwood Plumbing for expert guidance and assistance.
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