**Effective Date:** July 7, 2026

Boxwood Plumbing, LLC ("Boxwood Plumbing," "we," "our," or "us") values your privacy and is committed to protecting the information you share with us.

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Information We Collect

We may collect the following information when you interact with our website or contact us:

* Name
* Phone number
* Email address
* Service address
* Information related to your plumbing service request
* Any information you voluntarily provide through our website, phone calls, text messages, or email

How We Use Your Information

We use your information to:

* Schedule plumbing appointments
* Provide estimates and plumbing services
* Respond to customer inquiries
* Send appointment confirmations and reminders
* Notify you of technician arrival times
* Process payments and billing
* Provide customer support
* Improve our services

SMS Communications

If you provide your mobile phone number and consent to receive text messages from Boxwood Plumbing, LLC, you may receive text messages related to your plumbing services, including appointment reminders, scheduling updates, technician arrival notifications, billing notifications, and customer service communications.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying **STOP** to any message.

For assistance, reply **HELP** or contact us using the information below.

**SMS opt-in information and phone numbers collected for SMS communications are not shared with any third parties or affiliates for marketing purposes.**

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

* Complete the services you request.
* Process payments through secure payment providers.
* Comply with applicable laws or legal obligations.
* Protect the rights, safety, or property of Boxwood Plumbing, LLC or our customers.

Data Security

We use commercially reasonable safeguards to protect the information you provide. While no method of electronic storage or transmission is completely secure, we work to protect your information from unauthorized access or disclosure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Information

Boxwood Plumbing, LLC

Phone: 314-500-5050

Email: info@boxwoodplumbing.com

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If you have questions regarding this Privacy Policy, please contact us using the information above.